Cookie Policy

Learn about how we use cookies and similar technologies to improve your experience.

Effective since January 1, 2024

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

We use cookies and similar technologies (such as web beacons, pixels, and local storage) to provide, secure, and improve our services.

How We Use Cookies

We use cookies for several purposes:

  • Authentication: To keep you logged in as you navigate our site
  • Security: To protect against fraud and abuse
  • Preferences: To remember your settings and preferences
  • Analytics: To understand how our site is used and improve performance
  • Functionality: To provide enhanced features and personalization
  • Marketing: To deliver relevant content and advertisements
Cookie Settings

You can control which cookies we use by adjusting the settings below. Note that disabling certain cookies may affect the functionality of our website.

Essential Cookies

Required for the website to function properly

Examples:

AuthenticationSecurityForm submissions

These cookies are essential and cannot be disabled.

Functional Cookies

Remember your preferences and settings

Examples:

Language preferencesTheme settingsUser interface customizations

Analytics Cookies

Help us understand how you use our website

Examples:

Page viewsUser behaviorPerformance metrics

Marketing Cookies

Used to deliver relevant advertisements

Examples:

Ad targetingCampaign trackingSocial media integration
Third-Party Cookies

We may allow third-party service providers to place cookies on your device to provide certain services. These third parties have their own privacy policies and cookie practices.

Third-Party Services We Use:

  • Google Analytics: For website analytics and performance monitoring
  • Stripe: For secure payment processing
  • Intercom: For customer support and communication
  • Social Media Platforms: For social sharing and login features

You can learn more about these third parties' cookie practices by visiting their respective privacy policies.

Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu.

Browser-Specific Instructions:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Please note that if you disable cookies, some features of our website may not function properly.

Cookie Retention

We use both session and persistent cookies:

Session Cookies

These cookies are temporary and are deleted when you close your browser. They help us maintain your session as you navigate our site.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us remember your preferences for future visits.

The retention period for persistent cookies varies depending on their purpose, typically ranging from 30 days to 2 years.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

privacy@problemdriven.com
+1 (555) 123-4567
123 Innovation Street, San Francisco, CA 94105